Effective Date: 2024/11/27
Rates 4 U is committed to safeguarding your privacy and ensuring your personal information is handled responsibly and in accordance with applicable laws.
1. Information We Collect
We may collect the following:
- Personal Details: Name, contact information (email, phone number), and address.
- Billing Information: Payment details and account-related data.
- Service Information: Data related to municipal accounts and queries.
2. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Process payments and maintain account records.
- Communicate updates and respond to inquiries.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
Your information will only be shared when necessary:
- With third-party providers essential for delivering our services.
- To comply with legal obligations or enforce our terms.
4. Data Security
We employ security measures to protect your data from unauthorized access, loss, or misuse.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your data, subject to legal requirements.
6. Data Retention
We retain your data only as long as necessary for business operations, legal compliance, or service delivery.
7. Cookies and Website Tracking
Our website may use cookies to improve functionality and analyze traffic. You can manage cookies through your browser settings.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, reach out to us:
- Email: info@rates4u.co.za
- Phone: +27 (82) 703 5044
- Address: Randpark Ridge, Johannesburg, South Africa
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect immediately upon posting.
By using our services, you agree to the terms of this Privacy Policy.