Are You A Victim Of Overbilling? We can help

Receive A FREE 20min Audit!

Billing issues LIKE WATER & ELECTRICITY aren’t uncommon problems. We help consumers solve

their billing issues every day. So get in TOUCH with us.

 

Are you tired of being overcharged by the municipality? We’re here to help! Enjoy a 20-minute FREE audit of your RATES account. Whether it's water or electricity bills, we solve these issues every day. Contact us now!

 WHAT DO YOU DO

 WHEN YOU 

 

ARE “STUCK” WITH A 

MUNICIPAL QUERY?

 
The Council’s By-Law Only Allows 3 Years on Reversals

 

Call Me Now!

OVERBILLING

THE CURVEBALL …

You never know when life will throw a curveball. Just when you think you are on top of things and all your admin is taken care of, you receive a bill in the post that doesn’t make sense. Your electricity reading seems to be very different from last month’s.The reason?

There is an astronomical amount you allegedly owe. However, it’s an amount that you are 100% sure is inaccurate. So now, you are wondering how to dispute an electricity bill at the City of Johannesburg. Contacting us is the best solution to sort it out for you.

 

DID YOU KNOW!

A water or electricity bill can be incorrect for many reasons. The most common cause is that the municipality has not recorded that a changed meter was done. As a result, the council continues to bill the old meter based on estimates. If you suspect your bill is incorrect, log a query OR CONTACT RATES4U to assist.