Simplifying municipal account management.

Streamlined Municipal Account Management In Johannesburg

Rates4U specializes in simplifying municipal account management for homeowners, businesses, and property managers in Johannesburg, offering expert assistance with account setup, updates, payments, and refunds.

Open New Municipal Accounts

We simplify the process of opening municipal accounts for homes, sectional title properties, and businesses, ensuring a quick and hassle-free setup.

Convert to Prepaid Electricity

We provide a seamless transition to prepaid electricity metering, helping you manage costs more effectively and avoid unexpected bills.

Update Account Details

We handle updates to account details, including name changes, VAT registration, and address modifications, ensuring everything is accurate and up to date.

Payment Plan Negotiations

We collaborate with the municipality to create manageable payment plans, helping you stay on top.

Refund Applications

We assist in securing refunds for overpaid municipal charges, ensuring you get back the money you’re entitled to.

Account Transfers

We facilitate the transfer of funds between municipal accounts, ensuring smooth and efficient transactions.

New Meter Installations

We coordinate with the municipality to install new meters, ensuring a smooth setup and accurate billing from the start.

Valuation Assistance

We assist with property valuations and category changes, helping ensure accurate rates and potential savings.

Account Investigations

We resolve billing discrepancies and incorrect charges, ensuring your municipal accounts are accurate and fair.

Clearance Certificate Applications

We assist with applying for clearance certificates, ensuring smooth property transactions and compliance with municipal requirements.

Company Name Changes

We update municipal accounts to reflect business name changes, ensuring your records are always accurate and up to date.

Pensioners Rebate Assistance

We help eligible pensioners secure the maximum property rates rebate, ensuring they receive the full benefits they’re entitled to.

Recover overpaid charges with ease.

Johannesburg Municipal Refund Assistance

We assist City of Johannesburg clients in recovering overpaid municipal charges, ensuring a smooth and efficient refund process.

Simplify your switch to prepaid.

Johannesburg Municipal Prepaid Meter Assistance

We help City of Johannesburg Municipal residents transition to prepaid electricity meters, ensuring a seamless process for better cost management.

I received fantastic service from Sharmane. I was struggling to change my residential property category on my COJ account from bussiness rates to residential rates for 2 years. Sharmane assisted me in this and within 2 months my account was corrected. She always kept me posted on the progress and also checked in with me. Won't use anyone else for assistance with my municipal account queries.

Chantelle Smith
December 22, 2024

To say i am pleased with Sharmane's services is truly the understatement of the year. She helped resolve a billing issue i had been struggling with for close to a year, and went on to help me convert to a prepaid electricity meter in record time. She kept me updated with each step and patiently answered all my questions. I would not hesitate to recommend her to anyone with CoJ headaches, keep shining Sharmane!

Lindiwe Phiri
October 29, 2024

Always such a pleasure to deal with service providers who are so efficient and communicate well- I received a call within 24 hours of logging a query- and the advice/information provided has really helped and spared me so much anguish. God bless you

Vernette Sheokaran
July 29, 2024
Best service! Always willing to assist and do her best with 100% to try and satisfy her customers and make them happy. I will use Sharmane again and again for any other queries I have in the future. Thank you for all your effort and assistance!

Tayla Kennedy
May 29, 2024

Very friendly and helpful. Thank you!

candy cane
May 29, 2024

The best in the business 🤩

Diane Chow di.chow@hotmail.com
May 29, 2024
Rates4u was able to resolve a very difficult water billing overcharge. Thanks for the diligence. Dr MKC Jackson.

Michael K C Jackson
April 29, 2024

Great service, quick response and very professional. They always go above and beyond. Sharmane is very helpful and goes the extra mile. She helps explain the processes and keeps you updated throughout the journey. I would definitely recommend.

Don K
February 29, 2024

Fast and professional service. Thanks so much

christian schuleman
December 29, 2022

Effortless Municipal Account Solutions.

Our Services

Rates4U offers a full suite of municipal account services in Johannesburg, including account setup, prepaid meter installations, updates, and payment plan negotiations. We specialize in recovering overpaid charges and ensuring accurate billing, all while providing expert assistance every step of the way. Let us handle your municipal needs, so you can focus on what matters.

View Our Services

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